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Bob Blenn's Inspiring Human Potential Areas of Expertise
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Conquer new frontiers, personally or organizationally, with Bob Blenn as your guide. He delivers all services with his trademark unique blend of keen insight, warmth and humor. No matter what service you need, Bob will work with you to custom design the topic and help you identify, and tap into your own brand of intellectual and emotional muscle. Learn to avoid the treacherous obstacles that often derail less-prepared adventurers, and confidently navigate your route to success.
Please call (607) 321-1438 or email Bob Blenn for more information, or to receive a full description of the topics provided below.
Leadership
- Building Accountability and Discipline - Going from Great to Excellent
- Change Management
- Confronting the "Tough Stuff"
- Delivering the Bad News
- Enacting Change and Innovation
- Getting Unstuck: Developing New Solutions to Familiar Challenges
- Interviewing Skills
- Leading and Influencing Others
- Leading with Emotional Intelligence
- Making Change Work
- Managing Workgroup Resilience
- Preparing for Leadership
- Retention: Keeping the Best and Brightest
- Situational Leadership Applied
- Succession Planning: Building Your Bench
- The Voice of Leadership
- Working with Difficult People
Building Productive Relationships
- Applying Emotional Intelligence
- The Art of Framing
- Assertiveness
- Building Trust
- Communicating Effectively with Different Behavioral Styles
- Communicating with Tact, Composure and Influence
- Constructive Confrontation
- Delivering Effective Feedback in a Minute
- Developing High Performance Teams
- Dealing with Difficult People
- Enhancing Office Dynamics
- Enhancing Team Dynamics
- The Fine Art of Listening
- Orchestrating Cross-Functional Initiatives: Project Teams and Task Forces
- Partnering with Our Boss
- Reaching Agreement in Teams
- Results-Based Interaction
- Team Building
Performance Management and Coaching
- Accelerating Human Performance
- Coaching and Mentoring Skills
- Managing Upward: Building a Positive Relationship with Your Boss
- Coaching: the Next Level
- Conducting Performance Appraisals
- The Conversation: Investing in Staff Potential
- Delegation and Empowerment
- Establishing a Performance Management System
- Goals and Goal Setting
- Incentives: Rewards and Recognition
- The Art of Motivation
- Motivating and Managing Subordinates to Achieve Results
- Peer Coaching: Fostering a Learning Organization
- Raising the Bar: Enhancing Employee Performance
Business Management
- Creative Risk Taking
- Creativity and Innovation in Business
- Improving Work Processes
- The Essentials of Effective Negotiation
- Financial Management for Non-Financial Managers
- Managing Chaos: Surfing the Waves of Change and Crisis
- Persuasion and Influence
- Presentation Skills
- Productive Meetings
- Project Management Fundamentals (One-day course)
- Project Management (Two-day course - Day One: Fundamentals and Day Two: Tools and Techniques)
- Solving Problems Effectively / Making Solid Decisions
- Strategic Planning
- Strategic Thinking and Decision Making
- Systems Thinking: How Each Department Impacts the Whole
- Working Smart: Managing Priorities
Workplace Culture and Environment
- Building Bridges Across a Changing Landscape
- Business Ethics 101
- Defining Moments: Making Ethical Business Decisions
- Enhancing Workplace Dynamics
- Fun in the Workplace: Learning to Lighten Up
- Managing Emotions and Negativity in the Workplace
- Managing Workgroup Resilience
- Preventing Job Burnout
- Preventing Sexual Harassment
- Preventing Workplace Violence
- Stress Management
- Surviving in Turbulent Times
- Valuing Differences: The Exploration of Workplace Diversity
- Workplace Morale
Customer Service and Sales
- Achieving Exceptional Customer Service
- Advanced Customer Service Techniques
- Building Market Share
- Creating Unique Customer Service Strategies
- Enhancing Sales and Service Through Efficient Phone Use
- Establishing Vendor/Supplier Relationships
- Going the Extra Mile: Partnering to Fill Customer Needs
- Going the Extra Mile (Healthcare)
- Managing Remote Teams
- Managing Time and Territories with a Sales Team
- Positive Assertiveness with Customers
- Relationship Selling
- Sales Management: Techniques and Application
- Tele-Selling
- Transformational Selling
Contact Bob Blenn >>>
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